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Contact Details

Walk-In Centres (click here for details)

MMSA Johannesburg	Tel: 0860 00 9910 Fax: (031) 580 0405 - Topmed 101 De Korte Street Braamfontein Johannesburg
MMSA Cape Town	Tel: (021) 680-7400 Fax: (021) 686-3189 / (031) 580-0423 1st Floor Lesbeeck House River Park Mowbray
MMSA Durban	Tel: 0860 00 21 58 Cell: 082 235 0879 Fax: 031 580 0480 1-3 Canegate Road La Lucia Ridge
MMSA Bloemfontein	Tel: (051) 4484632 Office Park nr 9 Corner of 3rd Avenue & President Reitz street Westdene Bloemfontein
TopMed Cape Town - Sanlam	Tel: (021) 947-4869 Tel: (021) 947-4897 Sanlam Head Office 2 Strand Straat Belville
TopMed Port Elizabeth	Tel: 041-3630455 3rd Floor, Greyville House, Corner Cape Road Greyville Road and Ring Road Green Acres Port Elizabeth

Physical Address:
1-3 Canegate Road
La Lucia Ridge
4019
South Africa

Mail Claims to:
TopMed Medical Scheme
PO Box 1462
Durban
4000

Client Services		Tel : 0860 00 21 58 Cell : 082 235 0879 e-mail: info@topmedms.co.za Fax : (031) 580 0480

Hospital Pre-authorisation		Tel : 0860 00 21 58

Chronic medication		Tel : 0860 00 21 58 Fax : (031) 580 0471

Case Management or Disease Management Programme		Tel : 0860 00 21 58 Fax : (031) 580 0492

Oncology Management Programme (Cancer)		Tel : 0860 00 21 58 Fax : (031) 580 0492

HIV/Aids Management Programme		Tel : 0860 10 97 93 Cell : 082 821 0994 (available 24 hours) Fax : (012) 675 3848

ER 24 (Emergency Assistance) If you need an ambulance or Assistance Hotline For ambulance claims enquiries		Tel : 084 124 Tel : 0861 084 124

Preferred Provider Negotiators (PPN)		Tel : 0860 10 35 29

CareCross (TopMed Network Provider) CareWorks (Network HIV/Aids Provider)		Tel : 0860 10 11 59 Tel : 0860 10 11 10 Web : http://www.carecross.co.za email: topmed@carecross.co.za

Mail your claims to :		TopMed Medical Scheme PO Box 1462 Durban 4000 Website: http://www.topmed.co.za

	FRAUD HOTLINE TopMed have decided to introduce an independent hotline facility where members, providers and suppliers can report any form of unethical practice, in an anonymous and secure manner. The number is 0800 00 6672. The call centre is manned on a 24-hour basis and calls are free.